Frequently Asked Questions
Are The Shoes And Products 100% Authentic ?
Yes, all of our shoes are 100% authentic. Every pair comes directly from authorized retail stores, so you can shop with confidence knowing your sneakers are the real deal.
How Does Scheduling A Pick Up Work ?
To schedule a pickup, simply submit a Schedule Pick Up form for the shoe you want. Once we receive your request, FCFS Kicks will reach out directly to confirm the day, time, and pickup location that works best for you. Returning Customers & Referrals Only !
Are Future Release Reservations Guaranteed ?
FCFS Kicks tries to fulfill every reservation — no exceptions. However, sneaker quantities can vary with each release, and some drops are more limited than others. If stock runs short, priority goes to our senior customers who’ve been rocking with us the longest.
Does FCFS KICKS Buy Used Shoes ?
No, we do not buy or sell used shoes. All pairs at FCFS Kicks are brand new and 100% authentic, sourced directly from retail stores.
What Does FCFS KICKS Stand For ?
FCFS Kicks means “First Come, First Serve.” We keep things simple — the sooner you reserve, the sooner you get your kicks.
How Do I Stay Up To Date On Upcoming Releases ?
To stay up to date with upcoming sneaker releases, follow FCFS Kicks on social media, subscribe to our newsletter, and visit our website’s release calendar. This ensures you get notified as soon as new reservations open.
Does FCFS KICKS Offer Shipping ?
Yep — we offer shipping at checkout, so your kicks can come straight to your door. You can also place a delivery order through the “Schedule Pickup” bar and we’ll coordinate a time to get your pair to you.
How To Request Upcoming Releasing Sneakers ?
To request an upcoming sneaker, visit the Sneaker Release Calendar on our website. Review the releases for the month and submit a reservation for the pairs you want.